FAQ

What is your return policy?

You can request a return within 30 days of delivery. Items must be unused and in their original condition and packaging. Please contact us first with your order number and we will send you the return instructions. If an item arrives damaged, defective or wrong, we will send a replacement or a full refund at no cost to you.

What payment methods do you accept?

We accept Visa, Mastercard and American Express cards, plus Apple Pay, Google Pay and Shop Pay. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us as soon as possible. Once your order has been processed, changes may no longer be possible.

Where do you ship?

We mainly ship to customers in the United States. If your country is available at checkout, the shipping cost is shown there before you pay.

How long does shipping take?

Most orders arrive within about 2 to 4 weeks, and some items arrive sooner. Each product page shows its own estimated delivery window before you buy, and every order ships with tracking.

Do you offer free shipping?

Yes. US orders of $49 or more ship free. For orders under $49, standard shipping is a flat $4.95.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

Will it fit my bed?

Sizes and dimensions are listed in each product description, for example Queen or King for the mattress toppers and the bed wedge. If you are not sure, contact us before you order and we will help.